Privacy Policy
This Privacy Policy describes how Shri Mahakaleshwar Bhakt Nivas ("we," "us," or "our") collects, uses, and discloses your personal information when you visit our website or use our services.
Effective Date: August 10, 2025
1. Information We Collect
We collect personal information that you voluntarily provide to us when you make a booking, contact us via email or phone, or interact with our website. The personal information we collect may include:
- Contact Details: Name, email address, phone number, and postal address.
- Booking Information: Check-in and check-out dates, room preferences, and guest details.
- Payment Information: We do not store your credit card or payment information. All payment processing is handled by secure third-party payment gateways.
- Usage Data: Information about how you access and use our website, such as your IP address, browser type, and pages visited.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To process and manage your hotel reservations and services.
- To communicate with you about your booking, inquiries, or promotions.
- To improve our website and services based on user feedback and behavior.
- To comply with legal obligations and resolve disputes.
3. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.
4. Cookies
Our website may use "cookies" to enhance your user experience. Cookies are small data files stored on your device. You can set your browser to refuse all or some cookies, but this may affect the functionality of our website.
5. Third-Party Links
Our website may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit, as we have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
6. Your Choices and Rights
You have the right to access, update, or delete your personal information. If you wish to exercise any of these rights, please contact us using the information provided below.